bilArabi Privacy Policy

Last Revised: September 2023

Scope of This Policy This privacy policy (the “Policy” or the “Privacy Policy”) describes how MyArabic Publishing collects, uses, consults, or otherwise processes an individual’s Personal Data. For the purposes of this policy, “MyArabic Publishing” refers to MyArabic Publishing, a company incorporated under the laws of the United Arab Emirates, email address info@mayarabic.ae. In all cases described in this Policy, MyArabic Publishing will process your personal data as a data Controller in accordance with the Data Protection laws of the UAE.

We are committed to protecting the privacy of our users and customers. This Privacy Policy is especially directed at:

• Visitors and subscribers of the website of MyArabic Publishing
• Natural persons contacting us through the contact or other forms available on the websites
• Subscribers to our newsletter(s)
• Users signing in to use our services
• Users signing in to download Free eBooks
• Users signing in to attend and/or watch webinars

This Privacy Policy is intended to inform you how we gather, define, and use information that could identify you, such as your name, email address, address, other contact details, online identifiers, or other information that you provide to us when using our websites or when relying on our services. Please take a moment to read this Privacy Policy carefully.

This policy includes a description of your data protection rights, including the right to object to some of the processing activities we carry out.

Contacting us If you have general questions about contacting Customer Service for assistance, please send us an email at info@mayarabic.ae.

For questions specifically about this Privacy Policy or the use of your personal information, please contact our Data Protection Office/Privacy Office by mail at: info@mayarabic.ae.

Please note that if you contact us to assist you, for your safety and ours, we may need to authenticate your identity before fulfilling your request.

Collection of Information The purpose of the Website is to create an online community of professionals involved in MyArabic Publishing who would like to publish and/or assess content.

As part of our effort to create this online community, we receive and store information about you such as:

a) Personal Information

Users may be required to provide part or all of the following information below, depending on the features or services they wish to access (some of which may be automatically retrieved directly from LinkedIn):

• First and last name
• Email address
• Work phone

Once you complete the submission, you will receive a call from our sales team.

b) Non-personal information

We automatically track and collect certain non-personal information such as website navigation data, Internet Protocol (“IP”) addresses, timestamps, and URLs. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect, and serve you and our eLearning community.

c) Correspondence information

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our website, we may store such information on our servers.

d) Payment Information

To protect you against fraud, unauthorized transactions (such as money laundering), claims, and other liabilities, we only collect an identification number and order details which enable us to match each user to the payments he makes. We do not collect credit card information.

We allow our third-party payment vendor to collect information for the purpose of collecting fees from users on the website. We do not have access to the payment information that you provide to our third-party payment vendor and this information is subject to the privacy policy of the third-party payment vendor. For more information regarding what payment information our third-party payment vendor collects and how it uses this information, please see their privacy policy.

Use of Information To safeguard your interests effectively, we use your information to provide, analyze, administer, enhance, and personalize our services, to process your registration, your orders, and your payments, and to communicate with you on these and other topics. For example:

1. We use your Information to resolve disputes; troubleshoot problems; help promote safe matching; collect fees owed; measure consumer interest in Services; inform you about offers, products, services, and updates in the event of your explicit consent; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our TOS; and as otherwise described to you at the time of collection. We may compare and review your Business Information for errors, omissions, and accuracy.
2. We use your e-mail to send you system e-mails about the functionality of our website that you cannot opt out from, and you will have to receive if you want to use our website. If you want to stop receiving our system e-mails, you will have to deactivate your Account by contacting info@mayarabic.ae.
3. In the event of your explicit consent, we may use your e-mail associated with your Account to send you newsletters and promotions in conjunction with your use of our Services. If you do not wish to receive newsletters, you may unsubscribe by clicking the unsubscription link in the newsletter e-mail. We may also send you newsletters that include third-party offers in the event of your explicit consent. If you do not wish to receive these third-party offers, you may unsubscribe by clicking the unsubscription link in the newsletter e-mail.
4. We may use your business information to provide benchmark analysis and aggregate statistics. This business information will be anonymized, will not contain personal identification, and will not be transferred or sold to third parties in any way or format that identifies you.
5. We use website navigation data to operate and improve the Website. We may also use Website navigation data alone or in combination with your Business Information to provide aggregated information about MyArabic Publishing.
6. We collect the IP Addresses to track when you use our website. We use IP Addresses to monitor the regions from which you navigate our website and sign up to use our Services. Your IP address is also registered for statistical purposes and to improve the layout of the Website to elevate your browsing experience. Specifically, we use your IP Addresses for the following reasons:
   • In the event of your explicit consent, we may send the most appropriate advertising based on the geographic area or information derived from your IP address. Many IP addresses are commonly associated with Internet service providers, universities, or major corporations in specific regions or localities.
   • Estimate the total number of Internet users visiting our website from specific countries or regions of the world.
7. For users other than those only signing into the Free eBooks or Webinar recording page of the Website, we do not share your full name, e-mail, phone number, and job title with third parties as a matter of course unless your explicit consent has been obtained. We do not transfer, sell, or rent your business information to third parties for their marketing purposes. We request only the information that we need to operate our Services and improve our website’s user experience. We do not use your information to create any advertising creative.

Use of Business Information by Other Third Parties

1. We make reasonable efforts to ensure that our users who use our Services will use the information available to them solely for eLearning-related purposes. However, we cannot control their use of that information outside this scope, and we are not responsible for such unauthorized uses.
2. MyArabic Publishing reserves the right to share your Information with a third party in case of a sale, merger, control changes, reorganization, or liquidation of the Company. All actions will naturally be completed in compliance with applicable laws of personal data and privacy.

Legal Basis for Processing Personal Information

Our legal basis for collecting and using the personal information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect and use it. We will normally collect personal information from you where we need the personal information to perform a contract with you (for example to provide our services to you), where the processing is in our legitimate interests and not overridden by your data protection interests, or where the processing is necessary to protect your interests, or where we have your explicit consent to do so.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example, to prevent payment fraud or confirm your identity).

For questions about our use of your personal information (including the legal basis and transfer mechanisms we rely on), please contact our Data Protection Office/Privacy Office by mail at: info@mayarabic.ae.

Protection of Information We use reasonable and adequate administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access, use, and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Indicatively:

1. All our employees, independent contractors, and agents have executed non-disclosure agreements, which provide explicit confidentiality protections. Any employee, independent contractor, or agent who violates such privacy and/or security policies is subject to possible termination and civil and/or criminal prosecution.
2. We do not make any of your information available to third parties for their marketing purposes. MyArabic Publishing’s software runs on individual servers, and no data given or collected is shared with other social media platforms.

If, however, we share your information with third parties, we will notify you. Please note that no transmission over the Internet can guarantee confidentiality and non-disclosure, and as such, you transmit at your own risk.

1. We use robust security measures to protect data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of data. When the Services are accessed using the internet, Secure Socket Layer (SSL) technology protects your information, using both server authentication and data encryption. These technologies help ensure that your information is safe, secure, and only available to you and to whom you have granted access.
2. We do not tolerate spam. To report MyArabic Publishing-related spam, please contact us at info@mayarabic.ae. You may not use our communication tools to send spam or otherwise send content that would violate our TOS. We may check for spam, viruses, phishing attacks, and other malicious activity or illegal or prohibited content of the Website, but we will not permanently store messages sent through these tools.
3. MyArabic Publishing does its utmost to secure communications and data storage to protect the confidentiality of your information against loss and interception by third parties. However, it is important to know that there is no zero risk against loss or interception by others of your information. You are responsible for maintaining the security and confidentiality of your Account’s username and password.

Storage of Information

We save your information in our database to improve our Website’s user experience and in accordance with our TOS. If you wish for your Business Information to be permanently deleted from our database when you stop using our Services, please notify us at info@mayarabic.ae.

Information and Rights

Once you have provided your Personal Data, you have several rights, which you can in principle exercise free of charge, subject to statutory exceptions. These rights may be limited, for example, if fulfilling your request would reveal Personal Data about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. To exercise any of your rights, you can file a request here info@mayarabic.ae.

Should you have unresolved concerns, you have the right to lodge a complaint with a Supervisory Authority where you live or where you believe a breach may have occurred. We encourage you to come to us in the first instance but, to the extent that this right applies to you, you are entitled to complain directly to the relevant Supervisory Authority.

Right to Withdraw Consent

Wherever we rely on your consent, you will be able to withdraw that consent at any time you choose and at your own initiative by logging into your account on our website (if you have one) or by contacting us at info@mayarabic.ae. The withdrawal of your consent will not affect the lawfulness of the collection and processing of your data based on your consent up until the moment you withdraw your consent.

Right to Access and Rectify Your Data

You have the right to access, obtain, review, and rectify your Personal Data. You may be entitled to ask us for a copy of your information, to review or correct it if you wish to rectify any information like your name, email address, passwords, and/or any other preferences, you can easily do so by logging into your account on our website (if you have one) or by contacting us here info@mayarabic.ae. You may also request a copy of the Personal Data processed as described in this Privacy Policy.

Right to Erasure

You have the right to the erasure of your Personal Data processed by us as described in this Privacy Policy in case it is no longer needed for the purposes for which the Personal Data was initially collected or processed or in the event you have withdrawn your consent or objected to processing as described in this Privacy Policy and no other legal ground for processing applies. Should you wish to have your Personal Data erased, please file a request here info@mayarabic.ae.

Right to Restriction of Processing

Under certain circumstances, you may ask us to restrict the processing of your Personal Data. This is for example the case when you contest the accuracy of your Personal Data. In such an event, we will restrict the processing until we can verify the accuracy of your data. Should you wish to have your Personal Data restricted, please file a request here info@mayarabic.ae.

Right to Object to Processing

Under certain circumstances, you may object to the processing of your Personal Data, including where your Personal Data is processed for direct marketing purposes relying on your explicit consent. If you no longer want to receive certain communications from us via email, simply click the unsubscription link in any of our emails.

Right to Data Portability

Where you have provided your data directly to us and where the processing is carried out by automated means and based on your consent or the performance of a contract between you and us, you have the right to receive the Personal Data processed about you in a structured, commonly used, and machine-readable format, and request portability of your Personal Data.

Other Websites

MyArabic Publishing’s website may contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices, and terms of use, which we recommend you read carefully. In addition, you may encounter third-party applications that interact with MyArabic Publishing’s services.

Children

We do not collect or solicit Personal Data from anyone under the age of 13.

In the event we learn that we have collected Personal Data from a child under the age of 16 without verification of parental consent, steps will be taken promptly to remove that information. If you believe that we have or may have information from or about a child under 16 years of age, please contact us at info@mayarabic.ae.

Changes to this Privacy Policy

We reserve the right to modify and update this Privacy Policy from time to time. We will bring these changes to your attention should they be indicative of a fundamental change to the processing or be relevant to the nature of the processing or be relevant to you and impact your data protection rights.

Data Retention

We retain your Personal Data for as long as is required to fulfill the activities set out in this Privacy Policy, for as long as otherwise communicated to you, or for as long as is permitted by applicable law.

Applicable Law

This Privacy Policy's validity and interpretation are governed by the laws of the United Arab Emirates. For the purposes described in this policy, your personal data will be processed in accordance with UAE laws, specifically Federal Law number 45 of 2021. In any event, MyArabic Publishing shall at all times uphold the stipulations of the UAE Data Protection laws. If any provision within this policy is found to be in conflict with the provisions outlined in the Data Protection laws, the latter provisions shall take precedence.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@mayarabic.ae.